Under the General Data Protection Regulation 2018, I’m required to give you information about the type of personal information I collect from you and how I intend to use the information.
Collection of Personal Information
I may collect:
● basic information such as your name, gender and date of birth, to identify you
and know a bit about who I’m working with;
● contact details such as email, address and mobile phone number, so I can
contact you in order to arrange appointments or communicate for the
purposes of us working together;
● emergency contact details in case of a medical emergency;
● your GP’s contact details, I would normally ask your consent. However, if I
feel there is a risk of serious harm to yourself or someone else, I may need to
contact your GP as part of my duty of care;
● assessment notes (sensitive personal information you disclose to me during
our first meeting) This may include your personal history, medical conditions, prescribed medication, mental health diagnoses and counselling history. I use this information in order to build a clearer picture of your mental health and personal history in order to understand how we might best work together; and
● payment details (if you pay by PayPal or BACS ), which will be held in my bank account.
Storage of Personal Information
I will store:
● Any paper records will be transferred to digital formats before being disposed
of as confidential waste. Paper records will not be stored; and
● electronic data such as assessment or session notes, email, phone number,
● Please note that all Session Notes and Assessment Forms will be anonymised and kept separately from any contact information that might identify you.
Processing / Sharing of Personal Information
It is very unlikely that I will share your personal information. I will not sell it or use it for unethical reasons. Examples of instances in which I might need to share your personal information without your explicit consent include:
● if I believe that you or another person (or people) may be at risk of serious harm, I may have to break confidentiality and contact a suitable authority (e.g. your GP or the emergency services); although I will usually attempt to gain your permission before breaking confidentiality in these instances, I retain the right to do so without your consent;
● if I become seriously ill, hospitalised or pass away my Therapeutic Executor (another counsellor I have chosen to cover such situations) may need to contact you to inform you of the situation and to advise you of your options; and
● if I am required to do so by law (e.g. to pass on information relating to acts of terrorism or on-going abuse of a minor or vulnerable adult).
You have the following rights with respect to your personal information:
● to request a copy of the personal information I hold on you (free of charge and
within one calendar month);
● to request that I rectify any inaccurate or incomplete personal information;
● to withdraw your consent for me to use/process your personal information
● to request that some or all of your personal information be deleted; I can,
however, decline this request whilst the information is needed for me to
practise lawfully and competently; and
● to complain to the Information Commissioner’s Office (www. ico.org.uk)
are unhappy with any aspect of the way I have handled your personal information.